Wednesday, June 25, 2008

Change When Margins Get Too Low

There's a big disconnect for me when it comes to all the doom and gloom being peddled by the media about the national economy. There's not a parking place to be found when I go to the mall, and just the other day, I heard one grandmother complaining that the newest version of Wii was nowhere to be found in the entire state of Ohio. So, she was on a desperate hunt for the high-tech game (retails for $379) many states away. Yes, for a game. Truly, these are tough times when grandma is the hunter-gatherer for procuring what overindulged grandkids can't seem to live without. It just proves that where there's a will--or at least a willing pocketbook--there's a way.

It's also an underlying principle of our economy. If there is demand for a product at a price the customer is willing to pay, there will be sales. From heads of lettuce to houses, the market will act in its own best interest--distorting regulations notwithstanding. This doesn't mean that as the producer your margins may be smaller since the price of gas is up and this is driving the price of food up, too. If you can't pass increased costs for your current products on to customers, how do you find a way to get some of the cash that people clearly are spending at the mall or on Wii?

When Reid Pigman saw the profits being squeezed in his father's pilot school, he abandoned the school business and moved into the fixed base operation niche and now his company, Texas Jet, provides all the ground-based services required by aircraft owners and operators. If you're feeling the profit squeeze in your business, it may be time to make changes, find a new product, a new service or a new bundle of products and services that your customers will be happy to pay you for, and make your bottom line stronger as a result.